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Legal

Privacy Policy

This policy explains how ALQASER handles information submitted through this website. The site is intended for business-to-business and institutional enquiries and is not used to collect health data or patient records.

Information we collect

We collect only the details you choose to submit through the quotation or contact form: your name, organisation or facility, email address, phone number, area of interest and the content of your message.

How we use it

Your details are used only to respond to your enquiry, prepare a quotation or scope of work, and follow up on the related commercial conversation. We do not sell your data or use it for marketing unrelated to your enquiry.

How submissions are sent

When you submit the form, a message containing the details you entered is prepared and opened in your WhatsApp application so you can send it to our team. Transmission through WhatsApp is governed by that provider's own privacy policy.

Cookies and tracking

This website does not use advertising cookies, third-party trackers or analytics tools. Only essential technical storage needed to run the site and remember your language preference is used.

Retention and your rights

Enquiry correspondence is retained for as long as needed to serve your request and keep a commercial record. You may contact us at any time to request access to, correction of, or deletion of your details.

Sensitive data

Please do not send patient data, medical records or any sensitive personal information through this website.

This page is general information. It is not legal advice and is not a statement of full compliance with every jurisdiction's regulations.